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PAY WITH CONFIDENCE

Payment Methods

Know what you will pay, what happens next, and how to get help if something does not look right.

Review your total before paying

Your checkout shows the products, applicable discounts, shipping and any taxes before you place the order.

Standard shipping is $25 per bottle. Special destinations require confirmation before ordering.

Choose your payment method

PayPalVisaApple PayGoogle PayAmerican ExpressMastercardMaestroDiners ClubDiscoverJCB

The options available for your order are displayed at checkout. Card and digital-wallet availability can depend on your device, location, billing details and payment provider.

PayPal may take you to its own window to sign in and approve payment. On returning to our store, review any remaining details and complete the order if prompted.

What happens when you pay?

  1. Check your order

    Confirm quantities, delivery address, shipping charges and the final total. Make sure your billing details match those held by your payment provider.

  2. Complete payment

    Select a payment method and follow its prompts. Your provider may ask you to verify the payment. Keep the checkout open until the process finishes.

  3. Look for confirmation

    After checkout completes, look for the order confirmation page and email with your order number. Check your spam folder if the email is missing.

Pending charge but no order confirmation?

A pending entry can be a temporary authorization rather than a completed charge. Only your payment provider can confirm the status of that entry.

Do not pay again just because you have not received an email. Contact us first so we can check whether an order or payment was recorded.

Include the email used at checkout, payment time, amount and any order or transaction reference. Never send a full card number, security code, password or one-time verification code.

If your payment is declined

Card payment declined? Contact your bank first.

Your bank can help check whether a security restriction, spending limit, or verification requirement is blocking the payment. Before trying again, confirm whether the first attempt is pending to avoid duplicate payments.

  • Check the card details, expiration date and billing address.
  • Complete any verification requested by your bank or payment provider.
  • Try another available method after confirming that the first attempt did not complete.

A declined attempt alone does not confirm that an order has been placed. Avoid repeatedly submitting the same payment.

Refunds and order changes

Contact us promptly if you need to change or cancel an order. Changes may not be possible once processing or dispatch has begun.

Refund eligibility and return requirements are explained in our Return & Refund Policy. If a refund is approved, the time it takes to appear depends on the payment provider and your bank; we cannot promise an instant credit.

Questions before you pay?

We can help with checkout questions, order confirmation and payment-status checks. For a bank decline or account-verification issue, your payment provider may need to assist directly.